1. General provisions This Privacy Policy determines the procedure for processing and protecting personal data of site users cdek-vietnam.com (hereinafter referred to as the Site). We give priority to the security of your data and act in accordance with the Federal Law of the Russian Federation of July 27, 2006 No. 152-FZ “On Personal Data”.

 

2. What data we collect When using feedback forms on the Site, we may collect the following information:

• Last name, first name, patronymic;

• Contact phone number;

• Email address (e-mail);

• Delivery address (for calculating the cost or processing the shipment);

• Technical data (IP address, cookies, browser data).
  
  

3. Purposes of data processing We collect data exclusively for:

• Feedback to you regarding your request;

• Calculation of the cost and timing of logistics services;

• Filling out orders for delivery through the SDEK system;

• Improving the operation of the Site and the quality of service.
  
  

4. Transfer of data to third parties Your personal data may be transferred to third parties (in particular, SDEK-Global LLC and its partners) only to the extent necessary to provide services for the transportation and delivery of shipments. We do not sell or distribute your information to third parties for marketing purposes.

5. Protection and storage Data is stored on secure servers. We take the necessary organizational and technical measures to protect personal information from unauthorized or accidental access, destruction, modification or copying.

6. User rights You have the right:

• Request information about what data we hold about you;

• Request clarification, blocking or destruction of data;

• Withdraw consent to data processing by sending a letter to info@cdek-vietnam.com.
  
  

7. Use of Cookies The site uses cookies to personalize services and provide user convenience. You can disable them in your browser settings.

8. Contacts For all questions related to the privacy policy, you can contact us at: info@cdek-vietnam.com.